Effective Date: 01/01/2025 Last Updated: 05/01/2025
At Rocket Roofing & Restoration Contracting (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, roofwithrocket.com (the “Site”), or engage with our services.
SMS Opt-In & Consent:
SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company for marketing purposes. You may opt out of SMS communications at any time by replying STOP.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact, inquiry, or quote request form
- Book an appointment or request services
- Subscribe to newsletters or promotional materials
- Communicate with us via email, phone, SMS, or online chat
This information may include:
- Your name
- Email address
- Phone number
- Property or mailing address
- Payment information (if applicable)
- Details about your roofing needs or preferences
We may also automatically collect limited data about your visit through cookies or similar technologies (such as IP address, browser type, and pages visited) to help improve our website and services.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our services
- Respond to inquiries and customer service requests
- Process transactions and send confirmations
- Personalize your experience with Rocket Roofing & Restoration Contracting
- Send relevant updates, offers, service reminders, or marketing communications (you may opt out at any time)
- Improve our website, marketing efforts, and customer experience
3. Data Sharing and Third-Party Services
We do not sell, rent, or trade your personal information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These tools help us understand how visitors interact with our website so we can improve content and functionality.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
6. Your Choices and Data Rights
You may:
- Opt out of marketing emails by clicking the unsubscribe link
- Opt out of SMS messages by replying STOP
- Request access, correction, or deletion of your personal data
To make a request, please contact us at:
Email: contact@roofwithrocket.com
7. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Rocket Roofing & Restoration Contracting
Email: contact@roofwithrocket.com
Phone: +1 (256) 242-5679
Website: roofwithrocket.com